FAQ - Frequently asked questions

Answers for shipping related questions

  •  When will the my order arrive?

  • Your order, when placed, will arrive after 2-3 working days if you live in Sweden, and 3 to 5 working days within Europe. 

  • What payment methods do you accept? 

  • Right now you can choose between Apple Pay, Klarna, VISA, MasterCard and PayPal when you purchase any product in the webshop. 

  • Is the website safe to shop from? 
  •  

    Yes! This webshop is powered by Shopify and all transactions, personal information, and more are encrypted.

  •  Where do your products come from?

  • I am proud to say that all my products are 100% handmade in Spain & France using my unique recipe for the fragrance of home comfort.

  • What kind of return policy do you have?

  • I try to keep things simple. Please send an email if you have any questions or need help with a problem, please send an email, and hopefully, we can sort it out.

    Keep in mind that unsealed products will are not valid for a return. We have strict hygiene protocols, and we do not accept returns if a product has been opened or used. Please note that you, the buyer, have to pay the return shipping fee.

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    FAQ - Scented Candles 

    Are your candles free from paraffin?

    Yes, you will never find candles in this shop that contain paraffin. All candles are made with environmentally friendly compounds by my unique recipe. It’s better for the planet, with the perk that Bydebz.com supplies you with scented candles that are safe! 

    Is paraffin in candles a health risk?  

    Yes. Many cheap candles sadly contain paraffin. Paraffin is made from fossil material and releases large amounts of carbon dioxide when lit. Not only does this affect our climate by releasing greenhouse gasses. Paraffin candles emit carcinogenic substances such as benzene and other substances that you do not want to breathe in.

    In recent years, many have talked about the negative impact of paraffin candles. They pose a threat to our health and the environment. The particles from the candles can also increase the risk of cardiovascular diseases. The Norwegian Institute of Public Health issued a warning about paraffin candles back in 2014. They stated that paraffin candles are as bad as second-hand smoking!